Payment: After the initial consultation, you will receive an email with the invoice and information on the next steps, such as a possible package booking. If you decide on a package, it is paid in advance*. On request, you will receive an invoice marked as paid once the package is completed. Installment payments for packages are possible by individual agreement, for example in two or three installments. Single sessions without a package and individual sessions are paid by bank transfer after the session.
* Packages already booked always continue at the agreed price.
Cancellations: Appointments must be cancelled at least 48 hours before they start, as a slot that becomes free at short notice can hardly be filled again. Later cancellations are charged in full. Details are set out in the General Terms & Conditions.
Appointments: Appointments can be booked via the booking system. The available times differ between Tina and Marta. Go to the booking calendar.
Prices: The prices apply both at the practice in Neukölln and online, with Tina and with Marta alike.
Health insurance: Couples therapy is not covered by health insurance, including private insurance.
Frequency: Couples therapy sessions usually take place every two to three weeks. The rhythm is discussed and agreed on flexibly.
In acute phases of conflict, more frequent sessions can be helpful. Some couples prefer to come once a month, others only about every six weeks after a more intensive phase.
